Privacy Policy

Effective Date: July 27, 2025

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At Whispering Willow Care, your privacy is taken seriously. This Privacy Policy explains how your personal information is collected, used, and protected when you visit whisperingwillowcare.com or engage in postpartum doula services (the “Services”).

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By using this website, you agree to the practices described here. This policy complies with applicable U.S. privacy laws and reflects my commitment to respectful, trustworthy care—online and in person.

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1. Who I Am

Whispering Willow Care is owned and operated by Brenda Jones, a postpartum doula based in Sellersville, PA. The business provides in-home, non-medical postpartum support to local families.

If you have questions about this policy, please reach out through the Contact page.

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2. Information Collected

a. Information You Voluntarily Provide

When you submit an inquiry through the Contact form or communicate with me directly, I may collect:

• Your name

• Email address or phone number

• Due date or birthdate of your baby

• General location (to confirm service area)

• Any details you choose to share about your needs

This information is used solely for scheduling, communication, and service-related coordination.

b. Automatically Collected Information

This website may collect limited technical data, such as:

• IP address

• Browser and device type

• Pages visited

• Time spent on the site

This data is collected through tools like Google Analytics and is used only to improve the website’s performance and user experience. It does not include personally identifying information.

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3. How Your Information Is Used

Your information is used only to:

• Respond to inquiries and coordinate Services

• Communicate regarding scheduling or care

• Maintain service-related records

• Improve website functionality

Your information is never sold, rented, or shared with third parties for advertising or marketing purposes.

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4. Legal Basis for Data Use

Information is collected and used only when there is a valid legal basis, including:

• Your consent (e.g., submitting a contact form)

• The performance of a service agreement

• Legitimate interests (e.g., website optimization)

• Legal or regulatory compliance

5. Data Retention

I retain client and inquiry information for up to five years or as required for tax and recordkeeping purposes. You may request deletion of your information at any time (see Section 8).

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6. Data Security

Reasonable administrative and technical safeguards are in place to protect your data from unauthorized access, loss, or misuse. While no website can guarantee perfect security, all reasonable efforts are made to keep your information safe.

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7. Cookies and Tracking Tools

This website uses cookies and similar technologies to improve user experience and track usage patterns via tools like Google Analytics. Cookies collect anonymous data and do not identify individual users.

You may disable cookies through your browser settings if you prefer not to be tracked. Please note that some website features may not function properly without cookies.

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8. Your Rights

You may, at any time:

• Request a copy of the personal data I hold about you

• Ask for corrections or updates

• Request that your data be deleted

• Withdraw your consent to communication

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To make any of these requests, please visit the Contact page. Requests will be reviewed and responded to within 30 days, as required by law.